Track my Order

We understand that the excitement of receiving your order is unmatched. That's why we provide a seamless and convenient order tracking experience to keep you informed every step of the way.

Tracking your order is quick and simple. Here's how:

  1. Order Confirmation: After placing your order, you will receive an order confirmation email with your unique order number. This email serves as your reference throughout the tracking process.
  2. Shipment Notification: Once your order is packed and ready to be shipped, we'll send you a shipment notification email. This email will include a tracking link or a tracking number that you can use to monitor the progress of your package.
  3. Tracking Options: Depending on your location and shipping method, you will have different tracking options available. You can choose to track your order directly on our website by entering your order number or use the provided tracking number to track your package on the courier's website.
  4. Real-Time Updates: Stay updated on the whereabouts of your package with real-time tracking updates. You'll be able to see when your order is in transit, out for delivery, and even when it has been successfully delivered to your doorstep.
  5. Customer Support: If you have any questions or concerns regarding your order, our friendly customer support team is here to assist you. Simply reach out to us WhatsApp, Email or Phone, and we'll be more than happy to provide you with the information you need.
  6. Customs Issues : Hope Rosa is a premium brand and sometimes your package may be held at customs for price verification, KYC documents for the receiver. So keep an eye for outreach from your country customs if the items have not reached by expected date. You will need to liase with customs to get the package released efficiently,
We strive to make your shopping experience with Hope Rosa as transparent and enjoyable as possible. Our order tracking system ensures that you're always in the loop, from the moment you place your order until it arrives at your door.

Track your order effortlessly and eagerly anticipate the arrival of your Hope Rosa purchase. Shop with confidence!